Legal & Transparency
Cancellation Policy
Clarity and fairness in every step, ensuring your peace of mind even when plans change.
Effective: April 28, 2026Updated: April 28, 2026
01.Our Philosophy
We understand that life sometimes interrupts even the most carefully planned journeys. Our cancellation policy is designed to be fair, transparent, and predictable — so you always know where you stand.
02.How to Cancel
To cancel a confirmed booking, you must notify us in writing via our official channels:
Concierge Email
concierge@rootsandrounds.com
Private Line
+91-XXXXX-XXXXX
03.Cancellation Schedule
| Days Before Departure | Cancellation Charge |
|---|---|
| More than 60 days | 10% of total cost |
| 45 – 60 days | 25% of total cost |
| 30 – 44 days | 50% of total cost |
| 15 – 29 days | 75% of total cost |
| 0 – 14 days | 100% of total cost |
04.Assistance
If you need to discuss a cancellation or postponement, our specialists are here to find the best possible outcome for you.