Legal & Transparency
Refund Policy
Excellence in service extends to our financial transparency. We ensure prompt and precise returns when they are due.
Effective: April 28, 2026Updated: April 28, 2026
01.Commitment
When a refund is due to you, we process it transparently and promptly. This Policy explains how refunds are calculated, the timelines we follow, and the methods we use.
02.Eligibility
Standard Cancellation
Partial refund per the schedule in our Cancellation Policy.
Force Majeure
Full refund of all recoverable costs from our partners.
Material Alteration
Full refund if we materially alter your confirmed itinerary.
Service Failure
Refund of the relevant component value if not delivered.
03.Calculation
“Refund Amount = (Total Paid) − (Cancellation Charge) − (Non-recoverable Costs) − (Bank Charges)”
*We provide a full itemized breakdown for every refund processed.
04.Inquiries
For status updates on refunds or specific eligibility questions, please contact our finance desk: